Privacy Policy

Who We Are

Workshop Live is a software-as-a-service platform operated for automotive garages in Ireland. Our registered contact email is [email protected].

What Information We Collect

We collect only the minimum information needed to operate the service:

• Account information — name and email address of registered users
• Operational data — vehicle registration numbers, WIP/job numbers, workshop notes and status updates entered by garage staff
• Usage data — basic logs for security and performance monitoring (IP address, browser type, timestamps)

How We Use Your Information

• To provide and maintain the Workshop Live service
• To authenticate users and manage garage workspaces
• To respond to support queries
• We do not use your data for advertising or marketing
• We do not sell or share your data with third parties

Legal Basis for Processing

We process personal data on the basis of contract (to deliver the service you have subscribed to) and legitimate interests (security monitoring and service improvement). Where required, we will seek explicit consent.

Data Retention

Data is retained for as long as your garage account is active. Upon cancellation or on written request, all data associated with your account will be permanently deleted within 30 days.

Your Rights (GDPR)

Under GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability

To exercise any of these rights, contact us at [email protected].

Cookies

Workshop Live uses only essential session cookies required for authentication and security. No tracking or advertising cookies are used. See our Cookie Policy for full details.